Help & FAQ

1. Sign up with your email - we send a one-time login link, no password.

2. Pick a role: DevOps, Backend, Security, Data, AI/ML, or Kubernetes. You can browse and start tickets from any role.

3. Start a ticket and we drop you into a private workspace with everything you need.

4. Debug, fix, then click Run Check to verify your fix.

5. Every passed ticket lands on your public portfolio at heydevjob.com/u/<username>.

Each ticket is a real broken system. You get the symptoms; you do not get the answer.

Difficulty levels:

• Junior - one thing to find, one thing to fix. Free for everyone.
• Mid - multi-step investigation. Requires Pro.
• Senior - architecture and automation work. Requires Pro.

Some tickets are also tagged AWS or git - they appear under every role.

Run Check verifies your fix. It is the only way to pass.

Your workspace comes preloaded with the stacks each role needs - databases, web servers, languages, security and data tooling, AI/ML libraries. No setup, no installs.

Three tabs:

• Chat - talk to James, your in-workspace AI engineer. After you pass, James posts a debrief: what you did, why it matters, how it shows up in real production.
• Terminal - full bash with persistent history.
• Editor - shows the files the ticket marks as editable.

Idle timeout: 30 minutes. Your work is saved automatically and restored the next time you open the same ticket.

Every passed ticket lands on heydevjob.com/u/<username>, a public page hiring managers can click. Send it to recruiters or link it from your resume.

Customize it in Settings → Profile (avatar, name, title, bio, links, username) and Settings → Portfolio (which sections are visible, up to 6 featured tickets).